SUBSCRIPTION MANAGEMENT

If you run a subscription business or offer your customers products in subscription (eg. newspapers or magazines), you know exactly that the process of operating such model is extremely time-consuming and complicated. We have a dedicated service for you. We deal with everything: logistics, returns and cancellations.

Our Subscription Management services include:

receiving orders,
generating shipments/accesses to electronic products, depending on customer behaviours,
handling of shipments (invoicing, packaging, personalization, implementation),
mantaining and updating the database,
handling returns and complaints,
reminding customers about payments and renewals,
reporting of deliveries, subscriptions and cancellations,
storage of shipments,
if necessery, contact with customers - by phone, e-mail, text message.

On customer’s request we expand the service with additional elements.

Subscription Management, for whom ?

Our Subscription Management service is dedicated to:

publishing houses,
editorial offices,
organizations publishing their own publications,
companies dealing with the distribution of materials by mail,
companies offering access to portals and websites on a subscription basis,
companies selling products (offering services) on a subscription basis.

We will support your business comprehensively - from the receipt of the products through storage, generating shipments, confection and shipping, payment monitoring, handling returns and complaints.

5 reasons why you should use the Subscription Management service in Customeritum

1. Convenience – your role is limited to transfer the data of the customers and products/materials for shipment - we will take care of the rest!

2. Guarantee of security and timeliness of deliveries – Customeritum as a company with many years of experience in subscription services guarantees you high quality of service, thanks to which your customers will receive ordered products always on time.

3. Peace of mind - while we deal with the whole logistics process: organization of shipments, returns and subscription support, you will be able to think about gaining new orders,

4. Savings – outsourcing of managing subscription, is also financially profitable. To find out more just click here.

5. Flexibility - depending on your needs, we will adjust the scope of service to the specificity of your company.

If you would like to get rid of a problem with handling of subscription, please, leave your phone number , and our representative will prepare a special offer just for you.

Regardless of the type of products your company offers Subscription Management is for you!

The subscription business has been developing rapidly for several years. We support companies operating in the subscription model that offer products such as:

newspapers and magazines,
cosmetics,
food products,
dietary supplements,
healthy snacks,
gadgets for dogs,
art accesories.

Whether you offer products from the above (exemplary) list or those we have not listed here, but also on the basis of subscription – please contact us!