Regardless of the way you attempt to reach your clients, the first thing you have to do is to organise database service. According to experts, up to 70% of your activity success is up to proper choice of bases and controlling of data quality. At Customeritum we offer a full package of specialist operations connected with database services.
Choice of proper data
It is essential that you know who to direct your offer to. A client appearing in a database is practically limited to signs and numbers. It is a specialist’s skilful insight that makes it possible to decipher them, and ‘see’ a real person with his/her likes and needs. Every piece of information about a client increases the effectiveness of a given campaign, in case of both telemarketing or dispatching. Our specialists will prepare your customers’ database in a way it provides the highest efficiency of customer service.
You will avoid mistakes which might spoil your company’s image.
Mistakes connected with wrong selection of data made by companies lead to bothering the same clients, or reaching undesirable ones who are not interested in a certain offer. In both cases a company loses twice. First of all, additional customer service costs arise and, what is more, the operation is undoubtedly doomed to failure. Secondly, a company’s positive image is gradually being lost. You will surely avoid such situations with Customeritum. Thanks to our specialists you will gain confidence that your offer goes to those who are interested in it, and that your company’s image will stay unscathed. Trust us. Our experts are at your service!