Communication with clients via call centre is one of the dominating feature of our activity. We are able to successfully realise via telephone the most untypical and complicated tasks, both inbound and outbound .
We use modern and technologically – advanced contact centre system.
Experience that goes without routine. Phone conversations without scripts!
The efficiency of our telephone services is achieved by specialists who form a group of experienced telemarketers working for Customeritum. Their flexibility allows them to conduct an effective telephone conversation without the need to use a script. Non-scripted communication, more effectual than the scripted one, constitutes 50% of calls made at our office at the moment. The advantage is your confidence that:
Your company’s flawless image.
We are working long enough to know: plenty of telemarketing firms spoils their customers’ opinion because their lack of professionalism. There are many reasons for such a situation – mistakes made when choosing bases and their over –exploitation; also unskilful telemarketers and insufficient monitoring. If you are anxious about your company’s reputation we guarantee:
We are not focused on clients happening once.
We would like them to stay with you longer!
We offer the following telemarketing services:
INBOUND (attending incoming calls)
OUTBOUND (attending outgoing calls)